Sure, here are some frequently asked questions (FAQ) with answers for sourcing case erector machines from SourcifyChina factory:
1. What types of case erector machines does SourcifyChina factory offer?
SourcifyChina factory provides a range of case erector machines, including semi-automatic, fully automatic, and high-speed variants. These machines cater to different production scales and packaging needs.
2. How can I request a quote for a case erector machine?
You can request a quote by visiting the SourcifyChina factory website, filling out the enquiry form with your specifications, or directly contacting their sales team via email or phone.
3. What are the lead times for delivery?
Lead times typically range from 4 to 8 weeks, depending on the complexity of the machine and current order volumes. It’s best to confirm specific timelines with the factory’s sales representative.
4. Do you offer customization options?
Yes, SourcifyChina factory offers customization to meet specific requirements. You can discuss custom features such as machine dimensions, speed, and integration with other systems.
5. What is the warranty period for the case erector machines?
The warranty period is generally 12 months from the date of installation. During this period, any defects in materials or workmanship will be repaired or replaced at no cost.
6. Do you provide installation and training services?
Yes, the factory provides installation and training services. A team of skilled technicians can be dispatched to your site for setup and to train your staff on proper operation and maintenance.
7. Are spare parts readily available?
SourcifyChina factory maintains a stock of commonly used spare parts. You can order them directly from the factory to ensure minimal downtime in case of repairs.
8. What modes of payment do you accept?
The factory accepts various payment methods, including wire transfer (T/T), Letter of Credit (L/C), and other secure forms of payment, depending on the agreement terms.
9. How do you ensure the quality of your machines?
Each machine undergoes a rigorous quality inspection process, including testing under actual operating conditions before shipment. The factory adheres to international standards and certifications to ensure high-quality products.
10. Can I visit the factory for a tour and machine demonstration?
Yes, visitors are welcome to tour the factory and see the machines in action. Contact their customer service team to schedule an appointment.