Sure, here are some FAQs and their answers for sourcing a “case forming machine from SourcifyChina factory”:
Q: What is the lead time for a case forming machine from SourcifyChina?
A: The standard lead time is typically 4 to 6 weeks from the date of order confirmation. However, it can vary based on custom requirements and current production schedules.
Q: Are there customization options available for the case forming machine?
A: Yes, SourcifyChina offers various customization options to meet specific needs, including size adjustments, speed variations, and additional features like automatic glue application.
Q: What is the warranty period for the case forming machine?
A: SourcifyChina provides a comprehensive 12-month warranty from the date of installation. This covers manufacturing defects and technical support.
Q: Do you offer installation and training services?
A: Yes, SourcifyChina offers both on-site and remote installation support. Training sessions for your team can also be arranged to ensure efficient operation.
Q: How do I request a quote for the case forming machine?
A: You can request a quote by visiting the SourcifyChina website and filling out the contact form, or by directly emailing their sales team with your specifications and requirements.
Q: What payment methods are accepted by SourcifyChina?
A: SourcifyChina accepts multiple payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal, depending on the order size and customer preference.
Q: Can I visit the factory to see the machines before purchasing?
A: Yes, SourcifyChina welcomes factory visits. You can schedule an appointment by contacting their customer service team. Virtual tours are also available if travel is not feasible.
Q: What kind of technical support is available after purchase?
A: SourcifyChina offers 24/7 technical support via phone, email, and live chat. They also provide detailed manuals and video tutorials for troubleshooting.
Q: What are the shipping terms for the case forming machine?
A: Shipping terms are typically FOB (Free On Board) but can be negotiated based on your requirements. SourcifyChina works with various logistics partners to ensure timely delivery.
Q: Is there an option for bulk purchasing discounts?
A: Yes, SourcifyChina offers competitive pricing and discounts for bulk orders. Contact their sales team to discuss your specific needs and get a tailored quotation.