Sure, here is a list of FAQs about sourcing a glue system from SourcifyChina factory:
1. How can I place an order for a glue system from SourcifyChina factory?
You can place an order by visiting the SourcifyChina website, contacting their sales team via email, or calling their customer service hotline. A sales representative will guide you through the ordering process.
2. What types of glue systems are available at SourcifyChina?
SourcifyChina offers a variety of glue systems, including hot melt glue machines, cold glue applicators, and specialized adhesive systems tailored for different industrial applications.
3. Can I get a sample before making a bulk purchase?
Yes, SourcifyChina provides samples to help you evaluate the quality and compatibility of their glue systems. Please contact their sales team to request a sample.
4. What is the lead time for delivering glue systems?
The lead time varies depending on the specific model and quantity ordered. Generally, it ranges from 2 to 6 weeks. For precise information, please consult with their sales department.
5. Do you offer customization for glue systems?
Yes, SourcifyChina offers customization options to meet specific requirements. You can discuss your needs with their engineering team to develop a tailored solution.
6. What payment methods are accepted?
SourcifyChina accepts various payment methods, including wire transfer, PayPal, and credit card payments. Payment terms can be discussed directly with their sales team.
7. Is there a warranty on the glue systems?
Yes, SourcifyChina provides a warranty on their glue systems, typically ranging from 12 to 24 months. Warranty terms depend on the product type and are detailed in the purchase agreement.
8. How do you handle shipping and logistics?
SourcifyChina offers various shipping options, including air freight, sea freight, and express courier services. They work with trusted logistics partners to ensure timely and safe delivery.
9. What after-sales support does SourcifyChina offer?
SourcifyChina provides comprehensive after-sales support, including technical assistance, maintenance services, and access to spare parts. Their support team is available via phone, email, and online chat.
10. Can I visit the factory for an inspection?
Yes, factory visits are welcomed. You need to schedule an appointment with their customer service team to arrange your visit and tour their facilities.